bursatoto Platform Privacy Notice

This page describes what we collect when you use bursatoto and how we keep that data protected. We process personal information—your email, phone number, payment details, identity documents, and transaction records—to deliver our platform securely and comply with legal obligations. We do not sell your information to third parties. Instead, we share data only with payment processors, compliance partners, and service providers who help us operate bursatoto.

Our privacy commitments apply uniformly to all bursatoto members, whether you access our platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere in supported jurisdictions. We keep your data encrypted in transit and at rest. We retain records for as long as necessary to fulfil our service obligations and comply with anti-money-laundering regulations.

If you have questions about how we handle your data, this notice explains our practices in detail.

What Data We Collect on bursatoto

We collect personal information in several categories to operate bursatoto and deliver our service reliably.

• Account Information: We collect your email address, phone number, and password during registration. We use these to authenticate your identity and communicate account updates, promotions, and support responses.
• Identity Documents: Before your first withdrawal on bursatoto, we require government-issued identification (national ID card or passport) and proof of address (utility bill or bank statement). We store these securely to verify your identity and comply with anti-money-laundering standards.
• Payment Information: We collect details about your chosen deposit and withdrawal methods—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account (mobile banking, local payment, online payment, e-wallet). We do not store full payment credentials; instead, we tokenize them so payment processors can securely process your transactions.
• Transaction Records: Every deposit, withdrawal, and wager on bursatoto is recorded. We retain these records to calculate your weekly cashback, track VIP tier progression, verify your account history, and comply with regulatory requirements.
• Device and Usage Data: We collect information about your device (operating system, browser type), your IP address, and how you interact with bursatoto—which games you play, how long you spend on each page, and which features you use. This helps us improve the platform and detect fraudulent activity.

How We Use Your Data on bursatoto

We use the information we collect on bursatoto for specific, legitimate purposes. We process your email and phone number to send you account notifications, promotional offers (which you can opt out of anytime), and support communications. We use your payment information to process deposits and withdrawals through our payment partners. We analyse your transaction history to calculate your weekly cashback, determine your VIP tier, and detect any unusual account activity.

We also use device and usage data to improve bursatoto's security, prevent fraud, and enhance user experience. For example, if we notice an unusual login attempt from an unfamiliar location, we may request additional verification to protect your account. We never use your data to profile you or make automated decisions that significantly affect your account without your input.

On bursatoto, we use your data to deliver service, not to manipulate or exploit. Every data practice we undertake supports either account security, regulatory compliance, or service quality.

Third-Party Processors and Data Sharing

We at bursatoto do not sell your personal information. However, we share data with trusted third parties who help us operate the platform. These include payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers), compliance verification services, and cloud infrastructure providers. We require all third parties to maintain the same confidentiality and security standards we apply internally.

Our servers may be located outside your jurisdiction. When you use bursatoto, your data may be transferred across borders to support platform operations. We ensure that all international transfers comply with data protection principles and are encrypted in transit.

We may also disclose your data if required by law—for example, if a court orders us to provide account information as part of a legal proceeding, or if we are required to report suspicious transactions to financial authorities. We notify you of such disclosures unless we are legally prohibited from doing so.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on bursatoto to enhance your user experience. Session cookies help us remember your login status and keep you authenticated while you browse. Persistent cookies store your preferences (such as language choice) so you do not have to reset them on every visit. Analytics cookies help us understand which features are most used and where we can improve bursatoto.

You can control cookie settings through your browser. If you disable cookies, some features of bursatoto may not function properly—for example, you may need to log in repeatedly. We recommend keeping session and analytics cookies enabled for the best experience.

Your Rights Regarding Your Data on bursatoto

We believe you should have control over your personal information. You have the right to access all data we hold about you on bursatoto. You can request a complete copy of your account records, including your deposit history, transaction data, and any documents you submitted. Simply contact our support team with your request, and we will provide the information within a reasonable timeframe.

You also have the right to correct inaccurate information. If you notice an error in your account details, contact us and we will update it promptly. You can request deletion of your account and associated personal data, though we may retain certain information (such as transaction records) to comply with anti-money-laundering regulations and legal obligations. Finally, you have the right to withdraw consent for communications at any time—unsubscribe from marketing emails, disable promotional notifications, or modify your contact preferences through your bursatoto account settings.

Data Retention on bursatoto

We retain your personal information on bursatoto for as long as your account is active and for a period after closure to comply with legal and regulatory requirements. Transaction records are typically retained for at least five years to satisfy anti-money-laundering obligations and tax compliance. Account data (email, phone, identity documents) is retained while your account is open, plus a reasonable period after deletion to handle disputes or regulatory inquiries.

If you request account deletion on bursatoto, we will remove your data from active systems within a reasonable timeframe. However, we will retain anonymised transaction data and aggregated information for platform analytics and fraud prevention purposes.

Contact and Updates to This Policy

If you have questions or concerns about our privacy practices on bursatoto, contact our support team in English or Indonesian. We are available via live chat, email, and phone during business hours across all major cities including Jakarta, Surabaya, Bandung, Medan, and Semarang. We will respond to privacy inquiries within a reasonable timeframe and work to address any concerns.

We may update this privacy policy from time to time to reflect changes in our practices, new technologies, or regulatory requirements. We will notify you of any material changes via email or in-app notification before they take effect. By continuing to use bursatoto after such updates, you acknowledge your acceptance of the revised policy.

Our commitment to protecting your privacy is core to how bursatoto operates. We take data security seriously and work continuously to improve our practices and protect member information from unauthorised access, alteration, or misuse.